Temporary Fencing in Twin Oaks, MO
Punctual, professional, great price! Highly recommend!
Residential Fencing in Manchester, MO
New ownership is trustworthy and committed to quality and customer service. Highly recommended.
Farm & Land Fencing in Manchester, MO
Excellent company, great customer service! Would recommend their services to everyone!
Wood Fence in St. Louis, MO
Very happy with their service! They have a new owner and we were very happy with their efficiency and price!
Chain-Link Fence in Kirkwood, MO
"Pleasure to work with. Latest project went very smooth. Will be recommending them to our neighbors and friends!"
Vinyl Fence Installation in Creve Coeur, MO
“I am very satisfied with the product and service I received. However, I was not notified when and what time the workers were to arrive. Thank you.”
Fence Estimate in St. Louis, MO
This review is not on their work (because we couldn't even get a bid!), but on their customer service. We contacted the company to come out and give us a bid and the following week the owner came out to meet with me. After the looking at the property and taking measurements the owner said he'd be in touch with a bid. A week goes by so I contact the company to follow up and see if they were going to send a bid or not, the owner said he'd get it to me tomorrow...maybe. Another week goes by and we called and left a message...nothing. We tried calling many times after leaving a message with them ducking our calls and not even answering, or calling us back. Finally one day we got through and spoke with their secretary (who was very nice, too bad she works for a company that doesn't care about customer service, which you can tell she greatly does) and she said that she was sorry and the owner should get the bid to us soon. Weeks go by again with no bid and not answering messages or phone calls.We wasted a month of our time trying to give a company business when clearly they didn't want it. I understand things come up, but if it does just let your client know that you'r interested and will get with them as soon as you can. If you don't want to do the job, let them know. If it's too small of a job, let them know. It's not right to treat people who are trying to give you business this way. Have some human decency and at least call someone back to tell them your not interested. If your looking for a fence company look elsewhere, you'll save a lot of time and effort.
Response from Kirkwood Fence
Hi Colin, Kirkwood Fence is now under new ownership, and we strive to provide excellent customer service. We hope you keep us in mind in the future!
Ornamental Fence Installation in St. Louis, MO
“The whole process was a pleasure. From the salesman to the fence being put up. There is not one negative thing I can say. It was a pleasant experience. Kirkwood Fence will be recommended by me!”
Fence Replacement in Manchester, MO
Thank you again for the great job you did on my fence. The installation was perfect! The color was perfect and everyone there was so nice and easy to work with. If anyone even hints at wanting a fence, I will recommend you! Although the price for the replacement of a broken fence was higher than we hoped for., the work as performed well & in a timely fashion. We will continue to recommend your company to others.
Residential Fencing in Fenton, MO
“Good Quality workmanship in a timely manner.”
Ornamental Fencing in St. Louis, MO
“Tim, from the first meeting with your salesman, to the completion of the project by your son, it was "first class" all the way. Thank you for a great product and a great installation.”